Machelle Behzadi, MHA, BSN, RN, NEA-BC

Vice President, Quality, Regulatory, Risk Management, Patient & Workplace Safety, Interim Co-Lead National Patient Care Services

Machelle Behzadi has over 35 years of health care experience. In her role as Chief Nursing Executive and Vice President for Quality, Regulatory, Risk, Workplace and Patient Safety, she provides the quality and clinical practice strategic leadership for the Mid-Atlantic Kaiser Permanente market.

She is responsible for ensuring the quality of services provided to members, including clinical quality outcomes and accreditation, clinical risk management, peer review, patient safety, workplace safety, and credentialing.

Machelle directs the development, communication, and implementation of programs, and also the policies and procedures that oversee, measure, and improve the quality of care and services provided to our members.

Machelle has accountability for the Performance Improvement (PI) Team that ensures superior clinical outcomes and continued, standardized operational performance across the Mid-Atlantic region. Her most recent contributions include helping to maintain Medicare’s 5-star rating for 11 consecutive years (from 2013-2023), launching the first MAS Internal Medicine Residency program; achieving the first ever Ambulatory Accreditation from the Commission on Cancer as a Comprehensive Community Cancer Care Program; and establishing a congestive health failure program presented at the Kaiser Permanente National Quality Conference in partnership with the Permanente Medical Group.

Machelle Behzadi, Vice President, Quality, Regulatory, Risk Management, Patient & Workplace Safety
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